Terms of Service

Last updated · May 30, 2026

These Terms of Service (the "Terms") govern your access to and use of the websites, mobile applications, and other services operated by ChapHaus LLC ("ChapHaus," "we," "us," or "our"), including the chaphaus.com website, the StartupLenz cost-calculator service at startuplenz.com, the SlimeLog mobile and web application, and any future products and services we operate (each a "Service" and together the "Services").

By accessing or using any Service, you agree to be bound by these Terms and by any product-specific terms posted within that Service. If you do not agree to these Terms, do not use the Services.

Quick summary (not a substitute for the Terms below). ChapHaus LLC is a Connecticut limited liability company that builds independent applications. By using our products you agree to be respectful, not abuse the services, and accept that we provide everything "as is." Paid features and in-app purchases have their own rules described in Section 8. iOS-specific provisions are in Section 11.

1. Who we are

ChapHaus LLC is a limited liability company organized under the laws of the State of Connecticut, United States. Our registered office and mailing address is the address listed in the footer of this page. Our primary contact email is hello@chaphaus.com; for support inquiries, use support@chaphaus.com.

2. Eligibility

You must be at least 13 years old to use the Services. Some Services may impose higher minimum age requirements, which will be disclosed in those Services. By using a Service you represent that you meet the applicable age requirement and have the legal capacity to enter into these Terms. If you are between 13 and the age of majority in your jurisdiction, you may only use the Services with the consent of a parent or legal guardian.

3. Your account

Certain Services require an account. You are responsible for keeping your credentials secure and for all activity that takes place under your account. You agree to provide accurate registration information and to keep it up to date. You may not share your account, sell your account, or allow another person to use your account, and we may suspend or terminate accounts that we believe are being abused.

You may delete your account at any time through your account settings or by emailing support@chaphaus.com.

4. Acceptable use

You agree not to use the Services to:

Violate any applicable law or regulation
Infringe the intellectual property or other rights of any person
Transmit malware, spam, unsolicited bulk communications, or harmful code
Harass, threaten, dox, or harm other users
Post sexually explicit content, hate speech, content glorifying violence, or content harmful to minors
Impersonate another person, entity, or affiliation
Interfere with, disrupt, or place undue load on the Services or their networks
Attempt to gain unauthorized access to any Service, account, or system
Scrape, crawl, or programmatically extract data from the Services without our prior written permission
Use the Services to develop a competing product

We reserve the right (but do not assume the obligation) to monitor, remove, or restrict content and to suspend or terminate accounts that we believe violate this section.

5. User content

Some Services let you submit content — including text, images, ratings, reviews, photos, comments, and other material ("User Content"). You retain all ownership and intellectual property rights in your User Content. By submitting User Content, you grant ChapHaus a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for technical reasons such as resizing or formatting), publicly display, publicly perform, and distribute that content for the purpose of operating, providing, improving, and promoting the Services.

You represent that (a) you own the User Content or have all rights necessary to grant the license above, and (b) your User Content does not infringe, misappropriate, or violate the rights of any third party, including intellectual property rights, publicity rights, and privacy rights.

We have no obligation to monitor User Content, but we may review and remove content that we believe violates these Terms, the rules of a specific Service, or applicable law.

5.1 Copyright notices (DMCA)

If you believe content on the Services infringes your copyright, please send a notice to dmca@chaphaus.com containing the information required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work, identification of the infringing material with URL, your contact info, a statement of good-faith belief, a statement under penalty of perjury that you are authorized to act, and your physical or electronic signature.

6. Intellectual property

The Services, including all software, source code, designs, logos, trademarks, text, graphics, and content provided by ChapHaus, are the property of ChapHaus LLC or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes and for your personal or internal business use. You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Services without our prior written permission.

7. Feedback

If you send us suggestions, feature requests, bug reports, or other feedback about the Services, you grant ChapHaus a perpetual, worldwide, royalty-free, irrevocable license to use that feedback for any purpose without compensation or attribution.

8. Paid services, subscriptions, and in-app purchases

Certain Services or features require payment. Pricing, billing frequency, renewal terms, and applicable taxes will be disclosed at the point of purchase. By initiating a purchase you authorize us (or our payment processor or the applicable app store) to charge the payment method on file for the disclosed amount.

8.1 Subscriptions

Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date. You may cancel at any time through your account settings, through the app store you subscribed via, or by contacting support@chaphaus.com. Cancellation takes effect at the end of the current billing period; you retain access to the paid features until then.

8.2 Free trials

Some Services may offer free trial periods. Unless otherwise disclosed, free trials automatically convert to a paid subscription at the end of the trial period if you do not cancel before the trial ends.

8.3 Refunds

Except where required by law, payments are non-refundable. For purchases made through the Apple App Store, refund requests are handled exclusively by Apple under their refund policy at reportaproblem.apple.com. For purchases made through Google Play, refund requests are handled by Google. For purchases made directly through our Services, refund requests can be sent to support@chaphaus.com and will be considered case-by-case.

8.4 Price changes

We may change pricing for any Service. If a price change affects an active subscription, we will provide notice at least 30 days before the change takes effect, giving you the opportunity to cancel before the new price applies.

9. Advertising

Certain Services display advertising provided by ChapHaus or by third-party advertising partners. Where required by law and by Apple's App Tracking Transparency framework on iOS, we will request your permission before sharing certain device identifiers with advertising partners. You can change your tracking preferences in your device settings at any time. We do not knowingly serve personalized advertising to users under 18, and we do not show advertising to users we have identified as under 13.

10. Third-party services

The Services may link to, integrate with, or depend on third-party services — including cloud hosting providers, payment processors, email delivery services, analytics providers, advertising networks, and the operating system or app store from which you accessed our Service. These third parties operate under their own terms and privacy policies, which we do not control. We are not responsible for the content, policies, or practices of third-party services.

11. Apple App Store provisions

The following terms apply only to Services that you access through Apple's App Store (collectively, the "Apple-Sourced Apps"):

You acknowledge that these Terms are an agreement between you and ChapHaus only, and not with Apple. ChapHaus, not Apple, is solely responsible for the Apple-Sourced Apps and their content.
Your license to use the Apple-Sourced Apps is limited to use on Apple-branded devices that you own or control, as permitted by the Apple Media Services Terms.
Apple has no obligation to provide maintenance or support for the Apple-Sourced Apps. Any maintenance and support is the sole responsibility of ChapHaus.
If an Apple-Sourced App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Apple-Sourced Apps.
ChapHaus, not Apple, is responsible for addressing any claims by you or any third party relating to the Apple-Sourced Apps, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer-protection or similar legislation.
In the event of any third-party claim that an Apple-Sourced App or your use of it infringes that third party's intellectual property rights, ChapHaus, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of the claim.
You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

12. Disclaimers

The services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, ChapHaus and its officers, directors, employees, and agents disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any information obtained from the Services is accurate or reliable.

The cost models, calculators, and projections provided by StartupLenz and similar tools are for general informational purposes only and do not constitute financial, accounting, tax, legal, or investment advice. You should consult qualified professionals before making business decisions based on output from the Services.

13. Limitation of liability

To the maximum extent permitted by law, ChapHaus LLC and its officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, revenue, profits, goodwill, or business opportunities, arising out of or relating to your use of or inability to use the Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless ChapHaus LLC and its officers, directors, employees, agents, and licensors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your violation of these Terms, (b) your misuse of the Services, (c) your User Content, or (d) your violation of the rights of any third party.

15. Termination

We may suspend or terminate your access to all or part of the Services at any time, with or without notice, for any reason, including violation of these Terms. You may stop using the Services at any time and may delete your account through your account settings or by contacting support. Sections of these Terms that by their nature should survive termination will survive, including Sections 5 (license to User Content), 6, 7, 8, 12, 13, 14, 16, and 17.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict of law principles. Subject to the binding arbitration provision below, the state and federal courts located in Hartford County, Connecticut have exclusive jurisdiction over any dispute arising from these Terms or your use of the Services, and you consent to the personal jurisdiction of those courts.

16.1 Binding arbitration (U.S. users)

For users located in the United States: any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may bring an individual action in small-claims court. The arbitration will take place in Hartford, Connecticut, unless the parties agree otherwise. Judgment on the award may be entered in any court of competent jurisdiction.

16.2 Class action waiver

You and ChapHaus agree that any dispute will be resolved on an individual basis. Neither you nor ChapHaus may bring a claim as a plaintiff or class member in any class, consolidated, or representative proceeding. If a court or arbitrator finds the class-action waiver unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court, while the rest of the disputes will remain subject to arbitration.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide reasonable advance notice — by email, by in-app notification, or by posting a prominent notice on the Services — before the changes take effect. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, your remedy is to stop using the Services and delete your account.

18. Miscellaneous

Entire agreement. These Terms, together with any product-specific terms and our Privacy Policy, constitute the entire agreement between you and ChapHaus regarding the Services.

Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions remain in effect.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

19. Contact

Questions about these Terms or the Services can be sent to hello@chaphaus.com. For support, use support@chaphaus.com. For legal notices, including notices required by these Terms, send to the postal address in the footer of this page.